Posted Date : September 25,2019
Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : SW-27882
Government Authority located in Georgia; USA based organization looking for expert vendor for software support services.
[A] Budget: Looking for proposal
[B] Scope of Service:
(1) Vendor needs to provide for WebEOC® Software Administrator Services which include; advising and assisting with effect system management, providing recommendations for improvement of the WebEOC® Software System to enable the safe and appropriate transfer of critical information to and from partner organizations and other agency entities; administering the system process flow using a methodical configuration of groups, positions, and users; designing, configuring, testing and implementing process permissions; designing, configuring, testing and implementing administrator profiles; designing, configuring, testing and implementing complex boards and processes to include input views, display views, sorting, filtering, data-linking; process permissions; mapping, charts, dashboards, and report generation; and integrating WebEOC® with other applications. The service provider will develop and maintain system documentation; assist in the writing of user guides; provide administrator and end-user WebEOC® training; and provide technical advice, assistance, and guidance to staff to include advice related to the implementation of future version releases by Juvare. The service provider will also be available for on-site emergency services during activations of the DSNS Stockpile operations center. These services should include, but are not limited to board design and development, implementation, optimization, testing and evaluation.
- System support; via phone, email, video conference and on-site, consultation can be scheduled and emergency On-Site support can be requested, as needed;
- Training support; via instructor-led, remote and on-site training, the development of training content based on DSNS mission requirements, and facilitated through lecture, hands on training and exercises;
- System configuration & board development with board design and development, implementation, optimization, testing and evaluation;
- Custom development support for the development of integrations, webpages, and mobile applications.
(2) Contract period will be for one year.
(3) This bid set aside total small business.
[C] Eligibility:
- Onshore (USA Only);
[D] Work Performance:
Performance of the work will be Onsite. Vendor needs to carry work in their office location.
Budget :
Deadline to Submit Proposals: September 27,2019
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$
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Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : SW-27882
Government Authority located in Georgia; USA based organization looking for expert vendor for software support services.
[A] Budget: Looking for proposal
[B] Scope of Service:
(1) Vendor needs to provide for WebEOC® Software Administrator Services which include; advising and assisting with effect system management, providing recommendations for improvement of the WebEOC® Software System to enable the safe and appropriate transfer of critical information to and from partner organizations and other agency entities; administering the system process flow using a methodical configuration of groups, positions, and users; designing, configuring, testing and implementing process permissions; designing, configuring, testing and implementing administrator profiles; designing, configuring, testing and implementing complex boards and processes to include input views, display views, sorting, filtering, data-linking; process permissions; mapping, charts, dashboards, and report generation; and integrating WebEOC® with other applications. The service provider will develop and maintain system documentation; assist in the writing of user guides; provide administrator and end-user WebEOC® training; and provide technical advice, assistance, and guidance to staff to include advice related to the implementation of future version releases by Juvare. The service provider will also be available for on-site emergency services during activations of the DSNS Stockpile operations center. These services should include, but are not limited to board design and development, implementation, optimization, testing and evaluation.
- System support; via phone, email, video conference and on-site, consultation can be scheduled and emergency On-Site support can be requested, as needed;
- Training support; via instructor-led, remote and on-site training, the development of training content based on DSNS mission requirements, and facilitated through lecture, hands on training and exercises;
- System configuration & board development with board design and development, implementation, optimization, testing and evaluation;
- Custom development support for the development of integrations, webpages, and mobile applications.
(2) Contract period will be for one year.
(3) This bid set aside total small business.
[C] Eligibility:
- Onshore (USA Only);
[D] Work Performance:
Performance of the work will be Onsite. Vendor needs to carry work in their office location.
Budget :
Deadline to Submit Proposals: September 27,2019
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$